Complex needs empowered care for adults aged 18-65
"Home is where the heart is and quality home care keeps it beating comfortably"
Rela Support Services is a Home Care support service with registration under the Care Quality Commission. We boast over 18 years of delivering trusted and quality supportive services within the Care Sector. We have a highly trained and dedicated support team who provide exceptional care and support for every individual we serve.
We strive to provide the best domiciliary care, support and enabling services for adults with autism and other learning difficulties.
What Is Domiciliary Care & Who Is It For?
A growing number of families are choosing domiciliary care, also known as care at home, as it gives them autonomy over the support they receive. With domiciliary care, you can stay in your beloved home and maintain independence, knowing that private caregivers are there to provide the necessary support and care you need.
Domiciliary care offers benefits to individuals across all age groups and circumstances, catering to diverse needs and conditions. A standardized approach is inadequate as each person has distinct support requirements making the focus of our service client centered and personalized.
At Rela Support Services, our caregivers undergo rigorous training to deliver personalized care services tailored to individuals’ varying levels of complexity, ensuring comprehensive support regardless of the situation.
Our Mission Statement
Having gone through our own first-hand experience of caring for an individual within the home environment, we realise the importance of finding someone with the compassion and skill levels to care for a loved one.
Trained, compassionate skilled carers are central to our core values, and we recognise them and reward them for their work ethic. We all know first-hand that personal and reliable care is invaluable.
We want as many people as possible to be able to choose to stay in their own homes for as long as they possibly can, and we want all families to enjoy those special memorable moments safe in the knowledge their loved ones are in capable caring hands.
We care passionately. We believe we have all the ingredients to enhance the quality of care by catering to the needs of individuals and their families to deliver an outstanding care service.
Our carers uphold our reputation and are valued in the community. They are themselves part of our own community of special people wanting to deliver the highest standard of care – upholding the principles of kindness and compassion – to give our clients dignity and respect and their families the greatest gift of all – peace of mind.
What We Believe
We adhere to our principles at all times.
Kindness and Compassion
Respect
Highest Quality of Care
Reliability and Punctuality
That Something Extra
Embrace Cultural Differences
Kindness and Compassion
At all times, to act with kindness and compassion to provide the best quality of care.
Respect
At all times, by treating each client with dignity and sensitivity, no matter the circumstance.
Highest Quality of Care
At all times, to ensure the highest standard of care and to adapt and respond to the client’s changing needs.
Reliability and Punctuality
At all times, to adhere to the client’s schedule to make the caring experience a warm and genuine one.
That Something Extra
To be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life.
Embrace Cultural Differences
At all times, to welcome cultural differences, be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.
Why choose RELA Support Services as your domiciliary care provider?
RELA Support Services specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients.
Positive Recommendations
We are growing through word of mouth and positive recommendations based on our consistently good service to our clients and carers.
Regulated Service
We are registered with CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals.
We look after our carers
We know that if our carers are happy and confident in their abilities, they will do an excellent job.
Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
We also have a specialist carer support team who are there to offer help, advice and a listening ear to all of our carers should they require it.
Fast Response
Our support staff are there to make sure that we have all the procedures working well to act quickly and efficiently on each client’s behalf, including our ability to start work for a client often within 24 or 48 hours of being asked.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.
