Accommodation choices
We are very excited to now be able to offer a number of houses which can accommodate people with more complex needs.
We have also recently applied for Ofsted registration for 16 to 18 yr olds as part of the national standards to regulate unregistered accommodation for older children. This will form part of the registered framework and inspection for us as a provider.
We specialize in providing housing specifically designed to meet the needs of young individuals aged 16-25. Our properties are strategically situated in areas with excellent transportation links, educational and recreational facilities as well as other essential amenities nearby.
In addition to their prime locations, our homes are well looked after, with modern furniture and are highly secure. We maintain a strict no smoking policy throughout all areas of the house for the safety and wellbeing of all residents, However, we are committed to accommodating smokers by arranging a designated smoking area separate from the main property.
Furthermore, we enforce a zero-tolerance policy regarding illegal drugs, ensuring a safe and healthy living environment for everyone. We also encourage residents to respect each other’s privacy by refraining from entering each other’s rooms, whilst making use of the provided communal areas for socialization and interaction.
We will endeavour to provide a service whereby they will receive the support that is needed to assist them in developing skills and enabling them to reach and achieve goals, outcomes and aspirations.
We will offer a range of support from respite care to some floating support the choices are individual and can be discussed. It is very important to Rela to get the best support possible for each individual as we thrive in the achievement of the people, we support no matter how small.
We will work together as a team with you, your family, advocates, Social Services, Education service, and any persons that you want involved. Rela plans to remain small to enable the personalised care and support that we currently supply. We pride ourselves on the support and progress of many young people that have achieved good results whilst with us. These can vary from being able to live independently in a safe manor to leaving us to attend university.
We have a selection of houses that can cater for the individual needs of the young people who are need of placement. We have houses in a few areas which are : Gillingham, Chatham, Rochester, and Gravesend.
We have options of other houses in other areas dependent on the requirement of the individual young person. These can be discussed to meet individual needs and requirements.
We have been working with young people since 2006 and have worked with over 250 young persons referred to us by several Local Authorities from all over the different counties.
Our specialist experience, combined with our empathetic approach has enabled us to support our young people including those grappling with extremely challenging behaviour, trauma of all types, persistent offenders, and/or drugs / alcohol dependency, with significant success.
Rela provides a safe environment for young men and women where they are able to thrive and overcome their personal difficulties and move on to a brighter future.
Most of our houses are shared with other young people however we have a matching policy to ensure the risk of clashing of young people’s personalities are reduced.
We have sole placement houses which can cater for the more specialist support including Dols and other court orders.
All our houses have live in staff who are all trained to a high standard and will attend regular training to enhance knowledge. Staff are very friendly and trained to a high level. They will treat the young person with dignity and respect. They will support the young people with day to day living support including financial, medication, cooking etc.
Some young people require different level of support which we also can cater for i.e. extra waking night, disturbed sleep, extra staffing ratio to the young person.
We have specialist key workers ranging from behaviour management, autistic spectrum, animal therapy to name just a few. All young people will be allocated a named key worker or more if needed. All key working sessions will be on a one-to-one basis. We have resources to bring in outside specialist’s support if and when required, which range from education to mental health specialist etc.
We also have facilities for emergency admissions. We will ensure that the emergency admission has full support of their needs. We recognise that these admissions can be quite traumatic for the young people and care givers involved. We at Rela understand the difficulties that this may cause the young person. We will do everything possible to reduce these anxieties which will arrive from this.
We deliver our services to young people using core elements of the Quality Assessment Framework (QAF), as follows:
- Assessment and Support Planning
- Security, Health and Safety
- Safeguarding and Protection from Abuse
- Fair Access, Diversity and Inclusion
- Client Involvement and Empowerment
Continuous service improvement is embedded in Rela’s daily operations. This is reflected in each of our units which continue to evolve on the basis of the various needs of the young people that we look after. We have been praised on more than one occasion by practitioners as being proactive, responsive and exceeding client expectations. The young people are and always will remain our primary clients, but we also recognise that the various teams that we interact with within each local authority are our secondary clients and no less important.
All Rela’s accommodation units are of high quality and will ensure that the needs of the young person are met. These will be discussed and arranged prior to the young person coming to placement unless they are an emergency admission where this can be discussed further or the placement planning meeting.
Request for expert supported living services
At RELA Support Services, we support all aspects of daily life including:
- Personal care
- Healthy eating
- Taking medication
- Maintaining the home
- Paying bills
- Shopping
- Budgeting
- Maintaining tenancies
- Support with benefits
- Employment
- Learning new skills
- Becoming more confident
- Participating in community activities
- Maintaining a good social life
- 24-hour support is available if needed
TO FIND OUT MORE ABOUT OUR SERVICES
Get in touch
Our friendly staff are always available to help you with your needs. If you need help, or you have questions please by all means get in touch with us for more information.
