For Professionals

RELA SUPPORT SERVICES have been working with young people in Kent since 2006 and has worked with over 2,500 young people referred to us by several Local Authorities in and out of county. Our specialist experience, combined with our empathetic approach has enabled us to support young people with extremely challenging behaviour, persistent offenders, drugs and/or alcohol dependants with significant success. Along with our new venture of supporting people with learning difficulties in specific accommodation separate from the other houses. These will house matched people with learning difficulties and challenges separate from our vulnerable young people.

We now also offer floating support which is cqc registered. This will enable us to offer more value for money for those needing a bit of extra support in their own properties or with care givers/family homes. Ages can be from 18 plus.

Our Mission

We have sound principles for the way we run our service. Central to these is our belief that the rights of service users are paramount and their wishes and aspirations should inform and shape service delivery. Therefore our mission is based on the principle of “treating others, the same as one would like to be treated”, whilst recognising that all service users have potential to control the services they receive.

This encompasses the underlying principle of service delivery by a highly skilled and dedicated staff team. Aim We aim to equip our clients with the knowledge, skills and ability, to take as fuller control of their lives as possible; thereby enabling them to feel more fulfilled in life through the range of opportunities offered to them.

Our Objective is to:

Tackle some of the problems faced by vulnerable adults with special needs, leaving residential care or hospitals and transferring to supported living services
Increase vulnerable adults awareness of their right to direct payments or individualised budget
Assist our clients to develop their own individualised support plan in full consultation with family, friends and care professionals
Provide services to clients in or outside their own home at a time and in a way that is agreed by them
To enable vulnerable adults to develop their confidence and maintain their dignity, by retaining control of the care and support services they receive
Empower our clients by enabling them to choose their support workers
Involve users of our services in the recruitment and selection of support staff
Provide opportunities to choose from the range of recreational, educational and employment opportunities that are available in the community
To actively provide access to appropriate health and social care services
Offer a range of quality housing solutions to homeless and vulnerable people
To provide experienced and committed staff that have the appropriate expertise and training to provide a holistic service to adults with a range of complex needs
To promote a culture of continual learning within the staff team and foster continual improvement in service delivery
To operate accordingly within the relevant legislative framework and policy guidance
To establish and maintain effective lines of communication and joint working relationships with referring agencies and relevant health and social care teams

Our Support Service

Central to our approach is the belief that every young person deserves the opportunity to succeed. Our staff are highly trained individuals who are respectful and treat each young person with dignity and respect.

Therefore, we have developed tailored programs meticulously designed to meet the specific needs and circumstances of each young person. We understand that no two young people are alike, and as such, we work diligently to ensure that our support services are customized to address their unique challenges and aspirations.

Our Support Services are tailored around a range of specific areas including but not
limited to,

Basic Life Skills
Developing good morals, respect for self and others
Developing confidence and self-identity
Access to paid and voluntary work in the local area
Mental and physical health
Using public transport and local leisure activities
Community integration
Budgeting and finance
Structured group activities like cooking classes
Peers and Relationships
Sport and Hobbies
Obtaining independent accommodation and accessing a tenancy

Development

At Rela Support Services, our team is genuinely passionate about empowering young individuals and guiding them towards becoming well-adjusted, inspired, and content members of their communities. We firmly believe in the inherent potential of each young person we serve and are dedicated to fostering an environment where they can thrive.

Here, our environment is created to offer a structured, inclusive and supportive atmosphere so young people can reflect on their past, cope with their current circumstances and make productive plans for their future.

Through collaborative efforts and individualized attention, we strive to empower each young person to unlock their full potential and achieve their goals.

RELA Aims…

To provide live-in support for vulnerable young persons /learning disabilities currently within the Social Services Care System and private funded at the most convenient of our units within areas we operate.
To promote self-image by encouraging a high standard of personal hygiene and self-presentation.
To help the service user to acquire basic literacy and numeracy skills where required.
To give advice on job hunting by assisting with application forms and interview techniques.
To accompany service users to medical appointments, job interviews etc.
To encourage the service users to develop social skills via specific programmes.
To accompany service users on social activities.
To encourage the service user how and when to take their medication.
To provide emotional/mental health support on an ad-hoc basis.
To encourage service user to follow an agreed behavioural programme.
To provide basic advice to help motivate the service user to plan, prepare and cook meals safely.
To enable the service user to plan their weekly shopping.
To enable the service user develop and maintain a budget and manage their finances.
To enable service user to access appropriate funding services as applicable.
To motivate and enable the service user to ensure accommodation is kept in good repair, (dealing with minor repairs and cleaning their living space appropriately)
To help the user maintain security of their home through advice and practical guidance.
To provide advice on benefits where appropriate.

We can be contacted for an informal/formal chat at any time. We pride ourselves in providing individual care to those that require it.

We enjoy seeing the achievements that can be achieved with the correct support and encouragement.

TO FIND OUT MORE ABOUT OUR SERVICES

Get in touch

Our friendly staff are always available to help you with your needs. If you need help, or you have questions please by all means get in touch with us for more information.